These Terms of Use (the "Terms") set forth the terms and conditions under which you (the "User") access and use Trainetic (the "Service"). The Service is accessible at trainetic.io as well as through the Trainetic mobile applications for iOS and Android.
Any use of the Service implies your full and complete acceptance of these Terms. If you do not accept them, you must withdraw from using the Service.
These Terms also apply to any person who purchases a Gift Card on the trainetic.io website, whether or not they hold an Account (the "Buyer"), with respect to such purchase: articles 1 to 3, 5, 13, 16 quater, 18, 20, and 24. For the Buyer, the applicable version is the one they accepted at the time of purchase.
The Service is published by CAMAF.PARTICIPATIONS (the "Publisher"):
Legal form: SASU (simplified joint-stock company with a single shareholder).
Share capital: €2,000.
Registered office: Résidence La Molinie, Appt D108, 3 rue des Baccharis, 33138 Lanton, France.
SIREN: 981 999 691.
SIRET (headquarters): 981 999 691 00034.
RCS: 981 999 691 R.C.S. Bordeaux.
Intra-Community VAT number: FR57981999691.
Publication director: Franck Marcq.
Contact: hello@trainetic.io.
Hosting. The Service is hosted by OVH SAS, 2 rue Kellermann, 59100 Roubaix, France (www.ovhcloud.com). Data is hosted in France.
Publisher: the company CAMAF.PARTICIPATIONS, identified in article 2.
Service: the Trainetic application, accessible on the web at trainetic.io and via the Trainetic mobile applications for iOS and Android, as well as all of its features.
Mobile Application (plural, the “Mobile Applications”): the Trainetic application downloaded from Apple’s App Store (the “iOS Application”) or from Google Play (the “Android Application”).
Application Store: as the case may be, Apple’s App Store or Google Play, through which you download the Mobile Application and, where applicable, subscribe to your subscription via in-app purchase.
User: you, any natural person of legal age who accesses the Service, in particular via an Account.
Account: the personal space created when you register.
Privacy Policy: the document that informs you about the processing of personal data carried out by the Publisher, accessible from the Service. These Terms of Use refer to it.
Plan: the training program automatically generated for you.
Athlete Profile: all the information (goal, level, physiology, constraints) that you provide and which serves as the basis for generating your Plan.
Voice Assistant: the feature that allows you to control the Service and ask questions by voice during a session, described in article 8 bis.
Activation Word: the agreed word whose pronunciation triggers the Voice Assistant without pressing a button, under the conditions set out in article 8 bis.
Free Tier: all the features of the Service accessible free of charge and without time limit (article 15).
Trainetic Premium or Paid Offer: all the additional features accessible through a subscription (articles 15 and 17).
Subscription: the contract by which you subscribe to Trainetic Premium, for a monthly or annual duration.
Free Trial: the 15-day period of full access to the Service provided for in article 16.
Campaign Code: the code, link, or QR code provided by the Publisher or one of its partners, which entitles you to a Free Month under the conditions set out in article 16 bis.
Free Month: the one-month period of Trainetic Premium offered by means of a Campaign Code (article 16 bis).
Friend Code: the personal code assigned to each Account, and the invitation link that contains it, allowing you to invite a person to the Service under the conditions set out in article 16 ter.
Referrer: the User whose Friend Code was used. Referred Friend: the User who created their Account using the Friend Code of a Referrer.
Gift Card: the “Trainetic Premium 1 year” voucher described in article 16 quater, materialized by a code. Purchaser: the person who buys a Gift Card. Recipient: the person who activates a Gift Card on their Account.
Race Prep: the one-time payment offer linked to a designated race, described in article 16 quinquies. Race Plan: the Plan aligned with the date of that race, included in the Race Prep (article 16 quinquies.5 bis). Race-Day Guide: the document included in the Race Prep, viewable online and downloadable in PDF format.
The term “Free Month” refers to both the month obtained with a Campaign Code (article 16 bis) and the one obtained under the referral program (article 16 ter).
Trainetic is a training application dedicated to endurance, particularly running and cycling, accessible via a web browser as well as through the iOS and Android mobile Applications. It allows you to:
Fill in your Athlete Profile (goal, level, physiology, constraints).
Obtain the automatic generation of a structured training plan (weeks, sessions, paces calculated from your MAS and heart rate zones).
Daily track your sessions, record your feedback, and consult your load indicators (CTL/ATL/TSB) and the raw data from each session.
Order the Service and ask questions by voice during a session, using the Voice Assistant (article 8 bis).
Download your Plan in PDF format.
Where applicable, send your sessions to Garmin Connect, link other services and connected devices (article 9), and send your activities to Strava.
If you wish, and with a separate agreement from the one covering your training, track your nutrition (meal journal, hydration, weight goal), have your meals analyzed, and, with Trainetic Premium or during the Free Trial, receive a daily summary and a weekly summary.
Receive your daily session by email and, if you authorize them, notifications.
The Service includes a Free Tier as well as a paid "Trainetic Premium" offer, which provides access to extended features, under the conditions described in articles 15 to 20. A 15-day Free Trial gives you access to all features, and a Campaign Code may offer you a month of Trainetic Premium (article 16 bis).
The Service also offers, on the website, the Race Prep for an event: a Race Plan, a Race-Day Guide, and fifteen days of Trainetic Premium, in a one-time payment (article 16 quinquies).
The Service is strictly reserved for individuals aged 18 and over. It is not intended for minors. When you register, you must provide your date of birth; access to the Service is denied to any person under the age of 18.
By creating an Account, you certify that you are at least 18 years old. The Publisher reserves the right to suspend or delete any Account for which it appears that this condition is not met.
This condition also applies to Gift Cards and referrals: a Gift Card can only be activated on the Account of an adult, and a Friend Code can only be shared with adults. The purchase of a Gift Card is also reserved for adults. The Buyer who offers a Gift Card ensures that its Beneficiary is an adult.
The purchase of a Race Prep is also reserved for adults: if you do not have an Account, your date of birth is requested before payment. Payment is not offered to a person who indicates they are under 18, and any payment made by a minor is fully refunded.
Access to the Service's features requires the creation of an Account. Registration is done, at your choice:
By email address and password (with a minimum length of 8 characters), regardless of the device used.
Via a Garmin account ("Sign in with Garmin") or via a Google account ("Sign in with Google"), when these options are available on the device used.
During your registration, you must accept these Terms of Use, review the Privacy Policy, and validate the declaration regarding your fitness for sports activities (see article 7).
You are responsible for the confidentiality of your credentials and for any activity performed from your Account. You agree to provide accurate information and to keep it up to date.
Your Account may also be created when purchasing a Race Prep, under the conditions set out in article 16 quinquies.4.
The Account is unique regardless of the method of accessing the Service: your data, your Plan, and, if applicable, your subscription are the same on the website and on the mobile Applications.
Trainetic is not a medical device and does not provide any medical advice. The Service offers training programs aimed at well-being and fitness. It in no way constitutes a diagnosis, treatment, prescription, or medical advice, and does not replace the opinion of a healthcare professional.
Engaging in physical activity involves risks. Before starting or resuming any physical activity, especially if you have any doubts about your health, you are advised to consult a doctor.
At the time of your registration, you declare that you are fit to engage in the physical activities related to your Race Plan and to follow the proposed program, at your own responsibility. It is your responsibility to adapt or interrupt any session based on how you feel, and to immediately stop exertion in case of discomfort, pain, or malaise.
The Publisher cannot be held liable for the consequences of engaging in sports activities that are unsuitable for your health condition.
7 bis.1 — The Service does not exempt you from any vigilance. The Service may be used while in motion, particularly while cycling. It provides training benchmarks; it does not provide safety instructions or driving guidelines. You remain, at all times, solely in control of your movement, your trajectory, and your attention to traffic. No indication from the Service, whether displayed, vibrated, or spoken aloud, exempts you from your obligation of vigilance nor justifies a maneuver contrary to safety.
7 bis.2 — Compliance with applicable regulations. You are solely responsible for complying with the traffic rules in force at the location where you use the Service. These rules vary from one country to another. It is your responsibility to know and comply with them, particularly those governing the use of a telephone and audio devices by the driver of a vehicle, including a bicycle.
7 bis.3 — The Service is designed to be used without headphones. The voice instructions of the Service are intended to be broadcast through the phone's speaker, with the phone secured on a mount. They are systematically duplicated by vibrations and a high-contrast display, so that the Service remains fully usable without any device worn in the ear. If you nevertheless choose to use headphones, earbuds, or a headset, you do so at your own risk and must ensure that this choice is lawful where you are.
7 bis.4 — Phone mounted, never held in hand. The Service is designed to be consulted on a phone mounted on a support. You must neither hold your phone in hand nor manipulate it while moving. No functionality of the Service requires interaction with the screen to continue an ongoing session.
7 bis.5 — Consequences of non-compliant use. The consequences of using the Service in a manner contrary to applicable regulations or the safety rules outlined in this article are your responsibility. This provision does not limit the rights you hold under the law as a consumer and does not preclude the Publisher's liability in the cases provided for in article 13.
Information Note — France. As of the date of these Terms, article R412-6-1 of the French Highway Code prohibits the driver of a moving vehicle, including cyclists, from wearing any device capable of emitting sound in the ear. The prohibition applies to a single earbud as well as to a headset, and the Conseil d'État has ruled that it extends to bone conduction devices. Only hearing correction devices are exempt. Broadcasting through an open-air speaker and a phone mounted on a support remain permitted. This note is provided for informational purposes only and does not replace the applicable legal text.
Nutritional tracking, recovery guidelines, food examples, and reports generated by artificial intelligence are general wellness information. They do not constitute medical advice, dietary advice, or a prescription, and article 7 applies to them. The displayed calories and nutrient intakes are estimates.
If you indicate allergies, intolerances, a diet, or foods you do not eat, the Service will make an effort to exclude them from the examples it suggests. It does not guarantee the absence of allergens: the composition of a product may vary depending on its brand, recipe, or manufacturing process, and information may be incomplete. Always check the product label and, in case of allergy or intolerance, follow your doctor’s instructions.
The Service does not display any claims such as "gluten-free" or "lactose-free," and does not guarantee any such claims. The assistant’s responses fall under article 8 bis.
Race Plans are generated in a fully automated manner, without human intervention, based on your Athlete Profile (goal, level, MAS, heart rate zones, training volume and days, injury history) and, where applicable, data from your connected services.
The operation is hybrid:
All numerical values (dates, paces, heart rate zones, volumes) are calculated by deterministic algorithms.
The drafting of session content (titles, structure, advice) relies on an artificial intelligence system provided by Mistral AI (a company established in the European Union).
Depending on the subscription:
In the Free Tier, you receive your Race Plan and may manually regenerate it on demand, subject to the specific rules of the Race Plan (article 16 quinquies.5 bis).
In Trainetic Premium, your Race Plan also benefits from automatic adaptation (weekly adjustment and recalibration after a test session), an AI-generated session report, and access to the assistance chatbot beyond the free quota (see article 15).
In accordance with Article 22 of the GDPR, you are informed that your Race Plan results from automated processing. The Race Plan constitutes a training recommendation and not a decision producing legal effects or significantly affecting you within the meaning of said article. You retain full control over how you use your Race Plan and may contact the Publisher at hello@trainetic.io for any questions regarding this processing.
8 bis.1 — Purpose and optional nature. The Service allows you to control the application and ask questions by voice during a session, without handling your phone. This feature is optional: the Service remains fully usable without using it.
It comes in two forms. The microphone button only opens the microphone during the exchange, following your voluntary press. The activation word allows you to trigger voice commands by saying an agreed-upon word, without pressing a button; this second form requires the microphone to remain open during the session. It is disabled by default and only works if you have enabled it in your account settings; you can disable it in the same place at any time.
8 bis.2 — On-device detection. The activation word recognition runs on your device. As long as the word is not recognized, no sound leaves the device, is recorded, or transmitted. Only the segment corresponding to the question asked is transmitted to be converted into text.
8 bis.3 — Use of a third-party provider. The conversion of speech to text is performed by a third-party provider acting as a processor for the Publisher, solely for this operation. The conditions of this processing, the identity of the provider, and the handling of the data are described in the Privacy Policy.
8 bis.4 — Usage volume. The use of dictation is subject to a monthly volume that varies depending on the subscription plan, under the conditions set out in article 15. This volume is calculated based on the duration of the audio segments.
8 bis.5 — No warranty on transcription or responses. The transcription of speech to text and the assistant’s responses are generated by automated processes. The Publisher does not guarantee the accuracy of the transcription or the accuracy or relevance of the responses, which may be incorrect, incomplete, or unsuitable for your situation. These responses serve as training guidelines. They do not constitute medical advice—article 7 remains applicable—nor a safety instruction—article 7 bis remains applicable. It is your responsibility to exercise your own judgment.
8 bis.6 — Availability. The feature depends on a network connection and a third-party provider. It may be temporarily unavailable, degraded, or modified, particularly in the event of an interruption in the provider’s service, under the conditions of article 14. Its unavailability does not prevent the use of the rest of the Service.
8 bis.7 — Prohibited use. You are prohibited from misusing the feature, particularly by capturing or transcribing a third party’s words without their knowledge. You are solely responsible for what you say and the environment in which you activate the feature. It is your responsibility to ensure that no third party’s words are captured without their being informed. Failure to comply with this obligation constitutes a breach under article 12 and may engage your personal liability.
You may connect your Account to third-party services (Garmin, Google, Withings, Strava). This connection is made using secure authorization mechanisms (OAuth) and requires your acceptance of the terms specific to these third-party services, for which the Publisher is not responsible. You may revoke these authorizations at any time from your Account or from the relevant third-party service.
The Service processes personal data, some of which are health data (a special category under article 9 of the GDPR), processed on the basis of your explicit consent.
Regarding the Paid Offer, payment data is processed by the payment service provider of the subscription channel used (article 17); the Publisher neither collects, processes, nor retains any banking data. When the subscription is purchased through an in-app purchase from a mobile Application, the relevant Application Store (Apple or Google) receives the transaction data and transmits to the Publisher the elements necessary for opening and monitoring the subscription (transaction identifier, subscription status and expiration), excluding any banking data.
The conditions of these processing activities (purposes, legal bases, recipients, retention periods, rights) are detailed in the Privacy Policy, to which these Terms of Use refer.
The entirety of the elements comprising the Service (the "Trainetic" trademark, logo, interface, texts, code, architecture, databases) is protected by intellectual property law and remains the exclusive property of the Publisher or its partners. Any unauthorized reproduction or exploitation is prohibited.
The Race Plans provided are made available to you for your strictly personal use. You may neither resell them, nor publicly distribute them, nor exploit them commercially in any form whatsoever.
You agree to use the Service in accordance with its intended purpose and applicable regulations. You specifically undertake not to impair the operation of the Service, to impersonate a third party, to collect other users' data, or to divert the Service from its intended use.
You also agree to comply with the proper use rules for referrals set forth in article 16 ter.7.
The Publisher undertakes to provide the Service with due care, without any warranty of results regarding athletic performance. The Service is provided "as is," without prejudice to the legal warranties you benefit from as a consumer, including the legal warranty of conformity for digital content and services (articles L224-25-1 and following of the French Consumer Code).
The Publisher may not be held liable for:
The consequences of engaging in sports activities unsuitable for your health condition (see article 7).
Interruptions, unavailability, or malfunctions beyond its control.
Your use of your Race Plan or the data transmitted to third-party services.
The consequences of using the Service in violation of the applicable regulations at the place of use or the safety rules outlined in article 7 bis.
The inaccuracy of a voice transcription or an assistant's response, under the conditions set forth in article 8 bis.
The loss of data attributable to you or to a third-party service.
No provision herein shall limit the Publisher's liability in cases of gross negligence or willful misconduct, bodily injury, or where the law prohibits such limitation.
The Publisher may modify, suspend, or discontinue all or part of the Service, particularly for reasons of maintenance, security, or technical evolution, without its liability being engaged as a result, subject to the rights you hold as a subscriber under articles 15, 19, and 22.
In the event of a substantial change affecting the essential characteristics of Trainetic Premium, you will be informed in advance and may, if you do not accept this change, cancel your subscription under the conditions set forth in article 19.
The Service is offered under a “freemium” model.
Free Tier (no time limit). It includes: the creation of your customized training plan (VMA, paces, periodization) and its manual regeneration upon request, subject to the specific rules of the Race Plan (article 16 quinquies.5 bis); PDF export; sending your sessions to your connected watch (Garmin Connect); guided sessions and GPS tracking; your history; daily monitoring of your fitness, your load indicators (CTL/ATL/TSB), and the raw data from each session (duration, pace, heart rate); the food journal; connections to other services; sharing; and access to the artificial intelligence assistant within the monthly limits indicated below.
Trainetic Premium. In addition to the Free Tier, it includes:
Modification of your Plan: recalculation, changing your goal, type, or day of a session.
Replacement sessions proposed by the Service, it being specified that the proposal related to pain or a health issue remains available to all.
Automatic adjustment of your Plan’s load, every week.
Adjustment of the next block of your Plan (VMA and volume) based on your tests and feedback. Without Trainetic Premium, the next block is still generated, but without this adjustment.
Session analysis written by artificial intelligence. Without Trainetic Premium, you receive a teaser sentence and the session’s numerical report.
The planned vs. completed graph, the session breakdown, and the note indicating that the Plan accounts for this session.
Your daily and weekly summaries, written by artificial intelligence, and the food examples accompanying your weekly summary.
Questions about your activities other than running, asked during the creation of your Plan via conversation.
Increased usage limits for artificial intelligence, as indicated below.
A shorter first-response time from support, under the conditions of article 15 bis.
These features are also available during the Free Trial (article 16) and during a Free Month (article 16 bis).
Monthly limits. The use of artificial intelligence is limited as follows.
Messages to the assistant: 20 per month in the Free Tier; 400 per month with Trainetic Premium.
Voice dictation: 10 minutes per month in the Free Tier; 200 minutes per month with Trainetic Premium.
Food item estimates by artificial intelligence: 10 per month in the Free Tier; 200 per month with Trainetic Premium.
Meal photos analyzed: 3 per month in the Free Tier; 60 per month with Trainetic Premium.
Meal summaries written by artificial intelligence: none in the Free Tier; with Trainetic Premium, as during the Free Trial, a daily summary of your day, updated up to three times if you modify your meals, and a weekly summary each week.
Session analyses written by artificial intelligence: reserved for Trainetic Premium, with no specific limit.
There are no other limits: only one Plan is active at a time, whether you are on the Free Tier or Trainetic Premium, and the Service does not limit the number of sessions, connections, or the duration of your history. The above limits may change under the conditions of articles 14 and 22.
If you switch back from Trainetic Premium to the Free Tier. None of your data is deleted. Session analyses already written (excluding the teaser sentence), as well as your summaries and meal analyses written before the summaries were introduced, are hidden but not deleted. Your current Plan continues without automatic adaptation and without the ability to modify it; subsequent blocks are generated without adjustment. Your connections to other services remain active. The Free Tier limits apply starting from the current month.
Price. The applicable price is the one displayed including all taxes at the time of subscription, on the Service’s subscription screen as well as in the payment interface of the platform used. It may vary depending on the subscription channel and your geographic area. The price, the duration of the subscription period, and the content of the offer are presented to you before any validation of your order.
Price modification. Any price change is notified to you, as a subscriber, on a durable medium, prior to its entry into force and within a timeframe allowing you to cancel before the relevant renewal. It has no effect on the current subscription period and only applies to the next renewal. If you do not accept the new price, you may cancel your subscription under the conditions of article 19 before the renewal takes effect.
15 bis.1 — Support Channels. You may submit a support request to the Publisher via the help section of the Service, via the support form available on the trainetic.io website, or at the email address hello@trainetic.io. The timeframe set forth in this article applies to requests submitted through these channels.
15 bis.2 — Scope of the Commitment: The First Response. The Publisher commits to providing you with a first response from a person within the timeframe set forth in 15 bis.3. This commitment applies solely to the first response and nothing more: it does not include any commitment to resolve your request or any resolution timeframe. Responses from the support chatbot, generated by an automated process and delivered immediately, fall under article 15 and are not covered by this article.
15 bis.3 — Timeframes. The first response timeframe is forty-eight (48) business hours if you are on the Free Tier and twenty-four (24) business hours if you are subscribed to Trainetic Premium.
15 bis.4 — Business Hours and Starting Point. Business days are Monday through Friday, excluding legal public holidays in metropolitan France. Any hour within a business day is considered a business hour; no hours on a non-business day are counted. The timeframe begins upon receipt of your request by the Publisher; a request received on a non-business day is deemed received at the start of the next business day. Relaying a request already being processed does not initiate a new timeframe.
15 bis.5 — Applicable Offer. The applicable timeframe is that of the offer you are under at the date of receipt of your request. When the request is submitted through a channel that does not allow for your identification, the timeframe is determined based on the email address from which it originates, if it corresponds to an Account. This matching is used solely to determine the applicable timeframe: the request is not added to the personal space of the holder of that Account, and its author tracks its processing using the link provided to them. In the absence of a match, the timeframe for the Free Tier applies.
15 bis.6 — Free Trial and Free Month. During the Free Trial set forth in article 16 and during a Free Month set forth in article 16 bis, you benefit from the timeframe applicable to Trainetic Premium. Upon expiration of the Free Trial or Free Month, in the absence of a subscription, the timeframe for the Free Tier applies again. The Publisher reminds you of this change in the message informing you of the end of your trial.
15 bis.7 — Changes and User Rights. The timeframes set forth in this article may change under the conditions of articles 14 and 22. The provisions of this article do not prejudice the rights you hold under the law as a consumer, particularly the legal guarantee of conformity for digital content and services (articles L224-25-1 and following of the French Consumer Code).
You may benefit from a 15-calendar-day Free Trial starting from the creation of your Account, which gives you access to all features, including those of Trainetic Premium. No payment method is required to benefit from the Free Trial.
At the end of the Free Trial, no automatic payment is processed, and the subscription does not start on its own. If you wish to continue benefiting from the paid features, you must voluntarily subscribe to a subscription under the conditions set out in Article 17. If you do not subscribe, you retain access to the Free Tier, with no charge or interruption to your Account.
If you subscribe during your Free Trial, payment for your subscription is due immediately, and the remaining days of your Free Trial are not added to the paid period.
During the Free Trial, you benefit from the first-response time for support applicable to Trainetic Premium, under the conditions set out in Article 15 bis; at the end of the Free Trial, if you do not subscribe, the response time provided for the Free Tier applies again.
The Free Trial is granted to you only once.
16 bis.1 — What a Campaign Code provides. The Publisher or one of its partners (club, association, content creator, store) may give you a Campaign Code. A Campaign Code entitles you to one free month of Trainetic Premium, from the day of its activation to the same day of the following month. It does not provide any price reduction or any other benefit.
16 bis.2 — How to activate it. You activate your Campaign Code, as the case may be: at your registration on the website, using the link or code provided to you; or, on the website as well as in the application, from the section "Account → Subscription", in the line "I have a code". No payment method is required.
16 bis.3 — Activation deadline. Each Campaign Code specifies the date by which you may activate it. A code activated by that date entitles you to its full Free Month, even if the free period ends after that date. The Publisher may terminate a campaign for the future, without affecting a Free Month already activated.
16 bis.4 — Who may use it. You may use a Campaign Code whether your Account is new or existing, during the Free Trial, after the Free Trial, or if you have previously subscribed, provided you are not a paying subscriber at the time of activation and do not have an ongoing Free Month. A Campaign Code may be used only once per Account, and an Account may use only one Campaign Code in its lifetime, regardless of the type.
16 bis.5 — No stacking. The Free Month replaces any remaining Free Trial days. It does not stack with another Campaign Code.
16 bis.6 — At the end of the Free Month. Your Account automatically reverts to the Free Tier. No paid subscription starts and no payment is processed, unless you have subscribed yourself; in that case, for a Subscription purchased on the website, your first billing is postponed until the end of the Free Month. The Publisher reminds you of the deadline with a notification in the application and, if you have authorized them, a notification on your phone, three days before the end of the Free Month and the day after its end, as well as with a countdown displayed at the top of the screen. These reminders are not sent by email.
16 bis.7 — Partner. When your Campaign Code comes from a partner, your Account is linked to that partner under the conditions described in the Privacy Policy. The partner does not receive any data concerning you.
Referral and Gift Card. For the purposes of this article, a Friend Code (article 16 ter) is treated as a Campaign Code: an Account may benefit from only one of the two, only once. However, the limit of one code per Account and the rule against stacking Free Months do not apply to Free Months you obtain as a Referrer, within the limit set out in article 16 ter.4, nor to a Gift Card, which is added to an ongoing Free Month (article 16 quater.5).
16 ter.1 Principle. Each Account has a Friend Code and an invitation link, visible in "Invite Your Friends". You may share them with people you know. The person who creates an Account using your Friend Code receives a Free Month; you receive a Free Month when they have started using the Service, under the conditions below. The referral program is free, does not involve any lottery, and does not require any purchase.
16 ter.2 Sharing. The invitation is sent by you, using the sharing function of your device (messaging, SMS, email, etc.) or by copying your link. The Publisher does not access your contacts and does not send any messages to the people you invite.
16 ter.3 Conditions for the Referred Friend. The Friend Code applies when creating the Account, or in "Account → I have a code" within seven (7) days following account creation, as long as the Account is in the trial period. An Account may have only one Referrer. The Friend Code cannot be used on your own Account. It does not combine with a Campaign Code, and an Account registered with a Friend Code is not linked to any partner. The Referred Friend’s Free Month begins immediately and replaces the trial period (article 16); at its end, the Referred Friend returns to the Free Tier, unless they subscribe to a subscription. No payment method is required.
16 ter.4 Conditions for the Referrer. You receive a Free Month when your Referred Friend has accumulated nine (9) points since the creation of their Account: each training session recorded or declared completed in the Service is worth three (3) points, and each meal logged in the food journal is worth one (1) point. You may receive a maximum of six (6) Free Months under the referral program over any twelve (12)-month period. Beyond this, your Referred Friends retain their own Free Month, but no additional Free Month is credited to you.
16 ter.5 Allocation of your Free Month. Depending on your situation when the threshold is reached:
If you have no active subscription, one month of Trainetic Premium is added following any ongoing free period.
If your subscription was purchased on the website, your next billing date is postponed by one month, with no charge for that month.
If your subscription was purchased on Google Play, the date of your next payment is postponed by one month.
If your subscription was purchased on the App Store, an Apple offer code "1 Free Month" is provided to you in "Invite Your Friends"; you activate it in your Apple account, in accordance with Apple’s terms.
If your subscription is in the process of being canceled, or if the allocation is impossible by any of the means above, your Free Month is held in reserve and added at the end of your paid subscription; it is not lost.
If you benefit from permanent Premium access, no additional Free Month is credited to you.
16 ter.6 Referrer Information. You can see the number of people registered with your Friend Code, the number of those who have reached the threshold in article 16 ter.4, and your Free Months. You receive a notification when a Referred Friend reaches this threshold. No information about the identity, sessions, meals, or health of your Referred Friends is shared with you. If you register using someone else’s Friend Code, that person will know that you have started using the Service, with no further details.
16 ter.7 Proper Use. You share your Friend Code for personal and non-commercial purposes. The following are prohibited, in particular: creating fictitious or multiple Accounts; mass or unsolicited sending; publishing the Friend Code in paid advertising, on promotional code websites, or in keywords using the Trainetic trademark; selling or exchanging the Friend Code. In case of violation, the Publisher may cancel Free Months obtained improperly, deactivate your Friend Code, and apply article 21.
16 ter.8 Value. Free Months may not be exchanged for money or transferred to another Account.
16 ter.9 Program Changes. The Publisher may modify or terminate the referral program at any time, with notice provided in the Service. Free Months already earned or in reserve at that date are retained; a Referred Friend already registered retains their Free Month.
16 quater.1 Purpose. The Gift Card entitles you to twelve (12) months of Trainetic Premium. It is sold as a one-time payment, at the inclusive price displayed on the purchase page. It is not a subscription: nothing renews automatically and no payment is taken at its end. It may also be provided by an Editor’s partner, who sells it in-store or offers it (contests, prizes); in this case, the activation deadline is the one printed on the card.
16 quater.2 Purchase. The Gift Card can only be purchased on the trainetic.io website, via secure online payment (Stripe); it cannot be purchased in the applications. An account is not required. Before paying, the Buyer accepts these Terms of Use by checking the box provided for this purpose. The Gift Card code, a link to a printable card, and a link to these Terms of Use are sent to the email address provided during the purchase. It is the Buyer’s responsibility to give the card to the person of their choice, who must be of legal age (article 5).
16 quater.3 Validity period. The Gift Card must be activated no later than twelve (12) months after its purchase, or before the deadline printed on a card provided by a partner. After this date, it can no longer be activated. The deadline is indicated in the purchase email and on the printable card.
16 quater.4 Activation. Activation is done on the trainetic.io website ("Gift Card" page), with an existing account or by creating one; it is not possible in the applications. A Gift Card can only be activated once, on a single account. Once activated, it is linked to that account and can no longer be transferred. If the Gift Card was purchased on the website, the Buyer may withdraw within fourteen (14) days following the purchase (article 18): the Gift Card is then canceled, the access to Trainetic Premium it provides you ends on the refund date, and if it had postponed the expiration of your subscription, your original expiration date is reinstated.
16 quater.5 Effects of activation. Depending on the Beneficiary’s situation:
Without an ongoing subscription, twelve months of Trainetic Premium start immediately. The Gift Card replaces any ongoing Free Trial; an ongoing Free Month is retained, and the twelve months are added to it.
If your subscription was purchased on the website, your next expiration date is postponed by twelve months. If this postponement is not possible, the Gift Card is placed on hold under the conditions of the following paragraph.
If your subscription was purchased on the App Store or Google Play, or if it is in the process of being canceled, the Gift Card is recorded, and the twelve months start at the end of your subscription. The Editor cannot cancel a subscription purchased in an Application Store: it is your responsibility to disable automatic renewal (article 19), otherwise it continues to be billed by the Store, and the twelve months do not start.
If you have permanent Premium access, activation is refused; the Gift Card remains activatable by another person.
16 quater.6 Loss, theft, value. The Gift Card is neither exchangeable for cash, nor divisible, nor refundable except in the cases provided for in articles 18 and 20. Its code serves as proof: the Editor is not responsible for the use of a lost, stolen, or disclosed code before its activation. Upon presentation of proof of purchase, the Editor cancels a lost Gift Card that has not yet been activated and issues a new one, valid until the same date.
16 quater.7 End of the period. At the end of the twelve months, the account returns to the Free Tier, without loss of data. The Editor may offer you to subscribe to a subscription; nothing is subscribed without your action.
16 quinquies.1 Purpose. The Race Prep is a one-time payment offer, linked to a race designated by its name and date on its sales page. It includes the Race Plan, the Race-Day Guide for that race, and fifteen (15) days of Trainetic Premium; if you do not yet have an Account, it is created at the time of purchase. It is not a subscription: nothing renews automatically and no further payment occurs afterward. Registration for the race is not included: it is done with the race organizer.
16 quinquies.2 Race name. The race name is used solely to designate the race to which the Race Prep relates. Unless otherwise stated on the sales page, the Publisher is neither the organizer nor a partner of that race, and the Race Prep is neither offered nor approved by its organizer. When the race organizer is a partner of the Publisher, the sales page indicates this.
16 quinquies.3 Purchase. The Race Prep can only be purchased on the trainetic.io website, from the race page, via secure online payment (Stripe), up to fourteen (14) days before the race date. It cannot be purchased in the applications. Its price, including all taxes, is displayed on the sales page. Before paying, you accept these Terms of Use and check the box by which you request immediate access to your Race Prep and waive your right of withdrawal from its first use, under the conditions of article 18; payment is not possible without this box. If you do not have an Account, you also provide the consents requested during registration (articles 6 and 7), including your consent to the processing of your health data as described in the Privacy Policy, and your date of birth (article 5). The Race Prep is personal: the email address provided during payment must be yours. For your Race Prep, the applicable terms are those of the Terms of Use that you accepted at the time of purchase, until its end.
16 quinquies.4 Your Account. If you are logged in at the time of purchase, the Race Prep is linked to your Account. Otherwise, an Account is created upon receipt of payment, with the email address provided during payment; the purchase email informs you of this and contains a link that allows you to set your password and confirm this address. If an Account already exists with this address, no Account is created: the Race Prep is linked to it as soon as the address is confirmed. The purchase email also contains a backup code, which allows you to link the Race Prep to your Account until the fourteenth day following the race date. If your Race Prep could not be linked to any Account within this period, the Publisher refunds you upon simple request to hello@trainetic.io. The purchase email confirms your order: it repeats the name and date of the race and the price paid, indicates the time limit and conditions for your withdrawal, confirms your consent and waiver mentioned in article 16 quinquies.3, and contains a link to these Terms of Use in the version you accepted, along with the standard withdrawal form.
16 quinquies.5 The fifteen days of Trainetic Premium. They begin on the day the Race Prep is linked to your Account. If your Free Trial is ongoing on that date, including when your Account is created at the time of purchase, they begin the day after the end of your Free Trial. If you already benefit from Trainetic Premium under another title (Free Month, Gift Card, or subscription), they run concurrently with this period: they do not add to it and never shorten it. The Race Prep does not modify an ongoing subscription; if it ends before the fifteen days are over, your access to Trainetic Premium is maintained until that term. At the end of the fifteen days, your Account returns to the Free Tier, without loss of data. No subscription starts without your action.
16 quinquies.5 bis The Race Plan. The Race Plan is a training plan aligned with the designated race date, generated under the conditions of article 8. You create it from your Account, at any time up to the race date, including after the end of the fifteen days of Trainetic Premium. Its creation terminates your right of withdrawal, under the conditions of article 18. Since only one Plan can be active at a time (article 15), the Race Plan replaces your current Plan. During the fifteen days of Trainetic Premium, you can regenerate it upon request. At the end of these fifteen days, it remains in your Account, viewable and downloadable in PDF format, and continues as is until the race date and beyond, without automatic adaptation, under the conditions of article 15; it can no longer be regenerated, by derogation from the manual regeneration provided for in articles 8 and 15. If it is created after the end of these fifteen days, it also cannot be regenerated. If you are subscribed to Trainetic Premium, you retain the ability to modify and adapt your Race Plan during your subscription. If you subsequently create another Plan, it definitively replaces your Race Plan, which can no longer be recreated; the Service warns you before any creation.
16 quinquies.6 The Race-Day Guide. The Race-Day Guide is automatically generated for the designated race, based on information published about that race, including its course when published, and your Athlete Profile. It provides pace, nutrition, hydration, and tapering benchmarks. These take into account your Athlete Profile when it has been filled out; otherwise, particularly without weight, the Race-Day Guide provides general benchmarks, for example per kilogram of body weight. The Race-Day Guide is calculated by the Service itself, without the use of artificial intelligence. These benchmarks are indicative: they do not replace the advice of a doctor or a nutrition professional, and articles 7 and 7 ter apply. You view it online and download it in PDF format from your Account, on the website or in the mobile Application, until the fourteenth day following the race date. It never opens without your action; its first opening or first download terminates your right of withdrawal, under the conditions of article 18.
16 quinquies.7 Postponement or cancellation of the race. If the race is postponed, the Race-Day Guide remains available until the fourteenth day following the new date; the fifteen days of Trainetic Premium are not modified. The Publisher does not reschedule your Race Plan to the new date: during the fifteen days of Trainetic Premium, you may redo it based on this new date (article 16 quinquies.5 bis); after these fifteen days, it remains as it was established. If the race is canceled by its organizer, the Race Prep is not refunded: you keep your Race Plan, your Race-Day Guide, and your fifteen days of Trainetic Premium, which were provided to you independently of the race taking place. This rule does not deprive you of your right of withdrawal, under the conditions of article 18. The Publisher stops selling the Race Prep for a race as soon as it becomes aware of its cancellation.
16 quinquies.8 Partner. If you purchase your Race Prep using a link from a Publisher’s partner, that partner receives a share of its price. Failing that, if you purchase it on the page of a race whose organizer is a partner of the Publisher, that organizer receives a share of its price. The price of the Race Prep remains the same. Your Account is not linked to the partner thereafter, and the partner receives no data concerning you.
16 quinquies.9 Withdrawal, refund, and account deletion. Your withdrawal and the refund of the Race Prep are governed by articles 18 and 20. The deletion of your Account terminates the Race Prep, without refund; it does not deprive you of the right to withdraw under the conditions of article 18, as long as your Race Prep has not started, a right you may then exercise by email at hello@trainetic.io.
17.1 — Purpose and Duration. The subscription grants you access to Trainetic Premium for the subscribed duration, monthly or annual, starting from its effective date.
17.2 — Subscription Channels. The subscription may be purchased:
From the trainetic.io website, with payment processed by Stripe (Stripe Payments Europe, Ltd.) via a secure payment interface hosted by Stripe.
From the iOS Application, through an in-app purchase on the App Store. The transaction is then handled by Apple, and the Apple Media Services Terms and Conditions apply in addition to these Terms of Use.
From the Android Application, through an in-app purchase on Google Play. The transaction is then handled by Google, and the Google Play Terms of Service apply in addition to these Terms of Use.
The available channels depend on the device you use and the version of the mobile Application installed. The "Account → Subscription" section of the Service indicates, if you are a subscriber, the channel under which your subscription falls and the corresponding cancellation terms (article 19).
Subscriptions purchased on the website remain managed by Stripe, including when you subsequently access the Service from a mobile Application.
In all cases, the Publisher does not collect, process, or store any banking data: payment information is processed exclusively by the provider of the channel used, in accordance with its own terms and its Privacy Policy.
17.3 — Effective Date. Access to Trainetic Premium is unlocked as soon as payment is validated by the platform used. If you subscribe during your Free Trial, article 16 applies.
17.4 — Uniqueness of the Subscription. A single Account may have only one active subscription at a time. The subscription purchased through one channel grants access to Trainetic Premium across all your access points to the Service (website and mobile Applications). You ensure that you do not purchase a second subscription through another channel before canceling the first one.
17.5 — Automatic Renewal. The subscription automatically renews at the end of each period, for a period of identical duration and at the then-current price, until canceled by you under the conditions set forth in article 19. You may cancel at any time; cancellation takes effect at the end of the current period. For subscriptions purchased through in-app purchases, cancellation must occur before the end of the current period according to the rules specific to the relevant Application Store—at least 24 hours before the renewal date for the App Store, and before the renewal date for Google Play, it being specified that a payment authorization request may occur up to 48 hours before that date. Otherwise, the next period is renewed and billed.
17.6 — Prior Information on Renewal (Annual Subscription). For a subscription with a one-year duration, the Publisher informs you, via a dedicated email, no earlier than three months and no later than one month before the end of the period allowing rejection of the renewal, of the possibility of not renewing the subscription, in accordance with article L215-1 of the French Consumer Code. In the absence of such information, you may terminate the subscription free of charge at any time from the renewal date, with amounts paid after that date being refunded. This information is sent to you regardless of the subscription channel, including when the subscription was purchased through an in-app purchase and the relevant Application Store otherwise sends its own renewal notices.
17.7 — Payment Incident. In the event of a payment failure, the relevant platform will send reminders according to its own procedures. After these reminders, if payment remains impossible, the subscription ends and your Account reverts to the Free Tier, without data deletion or loss.
17.8 — Billing. You receive a payment receipt through the channel used for the subscription. Receipts for in-app purchases are issued and made available by the relevant Application Store (Apple or Google).
Deferral of Renewal Date. The renewal date of a subscription purchased on the website or on Google Play may be deferred by a Referral Free Month (article 16 ter.5) or by a Gift Card (article 16 quater.5). This deferral does not modify the price or the duration of the subscription: no payment is processed during the deferred period, and the subscription resumes at the new renewal date. For an annual subscription, the prior renewal information is sent based on this new date.
Trainetic Premium is a digital service provided without any physical medium. You may subscribe to it on the website trainetic.io or, via a mobile Application, through an in-app purchase.
18.1 — Subscriptions entered into on the website trainetic.io.
You have a period of fourteen (14) days from the subscription to your subscription to withdraw, without having to justify your decision and without penalty (articles L221-18 et seq. of the French Consumer Code). The Publisher does not ask you to waive this right: it applies fully, even if you use Trainetic Premium during this period.
Before subscribing, you are informed of this right and where to exercise it by the link to these Terms of Use displayed on the subscription screen.
You exercise your right of withdrawal online, during these fourteen (14) days, from the “Account → Subscription” section of the Service, using the withdrawal function available there. You may also send the Publisher, at the address hello@trainetic.io, any unambiguous statement expressing your decision to withdraw, for example by using the standard form below.
The Publisher sends you without delay, on a durable medium, an acknowledgment of receipt of your withdrawal, which includes your statement.
Upon your withdrawal, your access to Trainetic Premium ends and your Account reverts to the Free Tier, without deletion or loss of data. The Publisher refunds you the total amount paid, without any deduction for the period during which you used Trainetic Premium, within fourteen (14) days from the day it is informed of your decision, using the payment method you used for the subscription.
Standard withdrawal form (to be used only if you do not use the online function): “To the attention of CAMAF.PARTICIPATIONS, Résidence La Molinie, Appt D108, 3 rue des Baccharis, 33138 Lanton, France — hello@trainetic.io. I hereby notify you of my withdrawal from the contract concerning the subscription to Trainetic Premium entered into on ................. . Name: ................. . Email address of my Account: ................. . Date: ................. .”
18.2 — Subscriptions entered into through in-app purchase (App Store or Google Play).
Since the transaction is carried out by the Application Store, requests for withdrawal and refund related to such a subscription are processed by the latter, according to its own procedures and conditions. You submit your request to Apple or Google using the means provided for this purpose. The Publisher does not have the ability to process these requests on their behalf; it remains at your disposal at the address hello@trainetic.io for any questions related to the Service itself. The Publisher does not ask you, on its part, to waive your right of withdrawal.
Gift Card. The Purchaser of a Gift Card on the website has a period of fourteen (14) days from the purchase to withdraw, without reason, whether the Gift Card has been activated or not: by replying to the purchase email, by email to hello@trainetic.io, or by using the standard form above, replacing “the subscription to Trainetic Premium” with “the Trainetic Premium Gift Card” followed by its code. The Gift Card is then canceled, and the Purchaser is fully refunded within fourteen (14) days, using the payment method used, whether the Gift Card has been activated or not. The Premium access provided by the Gift Card ends on the refund date. A Gift Card purchased in a partner store is subject to the sales conditions of that store.
Race Prep. Right of withdrawal. You have a period of fourteen days from payment to withdraw, without having to justify your decision. Since the Race Prep is digital content not supplied on a physical medium, this right ends, in accordance with article L221-28 13° of the French Consumer Code, as soon as its performance begins. You expressly consent to this by checking, before payment, the box by which you request immediate access to your Race Prep and waive your right of withdrawal.
Performance begins at the first of the following events: the creation of your Race Plan, the first opening of your Race-Day Guide, or the first download of a PDF of the plan or guide. Trainetic records the date and time of each of these events. Your Race-Day Guide never opens without an action on your part.
As long as none of these events has occurred, you may withdraw from your account or via the personal link in the purchase email, without having to log in. You are then refunded the full amount paid, using the payment method used, within fourteen days after your withdrawal. The Race Prep is canceled, and the Premium days included in the Race Prep end, whether they have started or not. The use of these Premium days does not prevent your withdrawal and does not result in any deduction.
Under the same conditions, you may also withdraw by replying to the purchase email, by email to hello@trainetic.io, or by using the standard form above, indicating: “the Race Prep for the race ................. purchased on .................”. The Publisher sends you without delay, on a durable medium, an acknowledgment of receipt of your withdrawal. Your Account, if created at the time of purchase, is retained; you may delete it at any time (article 21). If you have never used this Account (no password set, no login, no Plan), it is deleted three months after the refund.
The confirmation of your agreement and waiver is sent to you in the purchase email.
Race Preps purchased before the entry into force of this version remain subject to the conditions of version 1.12: withdrawal possible within fourteen days from payment, with a full refund, even after use.
19.1 — Principle. The subscription is entered into for the subscribed period and is tacitly renewed under the conditions of article 17.5. You may cancel it at any time, without reason and without fees.
Cancellation takes effect at the end of the current period, which remains due: access to Trainetic Premium is maintained until that term, without immediate cutoff. No pro-rata refund for the current period is due, subject to article 18 (withdrawal) and article 20. At the end of the period, your Account automatically reverts to the Free Tier, without deletion or loss of data.
19.2 — Subscription purchased on the trainetic.io website. You cancel online, from the “Account → Subscription” section of the Service, using a cancellation feature that is directly and permanently accessible, allowing you to terminate the subscription at least as easily as you subscribed. A summary is presented to you before validation, and an acknowledgment of receipt is sent to you on a durable medium.
19.3 — Subscription purchased through in-app purchase on the App Store. You cancel from the settings of your Apple account, in the dedicated subscriptions section, according to the procedures set by Apple. Cancellation must occur at least 24 hours before the end of the current period. The Publisher does not have the ability to cancel such a subscription on your behalf.
19.4 — Subscription purchased through in-app purchase on Google Play. You cancel from the Google Play app, in the “Payments and subscriptions” section, or from play.google.com, according to the procedures set by Google. Cancellation must occur before the renewal date of the current period. The Publisher does not have the ability to cancel such a subscription on your behalf.
19.5 — Account Deletion and Cancellation. Deleting your Trainetic Account terminates your access to the Service.
When the subscription was purchased on the website, deleting your Account results in the cancellation of the subscription and stops any direct debits; amounts already paid for the current period remain due, in accordance with article 19.1.
When the subscription was purchased through in-app purchase (App Store or Google Play), deleting your Account does not, in itself, cancel the subscription: it continues to renew and be billed by the Application Store until you cancel it under the conditions of articles 19.3 or 19.4. If you wish to delete your Account, you are advised to cancel your subscription first; the Service reminds you of this before deletion.
If your term has been postponed (articles 16 ter.5 and 16 quater.5), you may cancel your subscription at any time during the postponed period: you retain access to Trainetic Premium until the postponed term date, without any charges. A pending Gift Card (article 16 quater.5) begins at the end of your subscription, regardless of how it was purchased, once its automatic renewal has been deactivated.
Except as provided below, amounts already paid for the current period are not subject to refund in the event of cancellation, which takes effect at the end of the period (article 19.1).
By way of exception, are subject to a full refund:
Amounts paid when you have exercised your right of withdrawal under the conditions set out in article 18.1, the refund to be made no later than fourteen (14) days from the day the Publisher is informed of your decision.
Amounts paid after a renewal for which the prior information required under article 17.6 was not provided to you, such refund being ensured by the Publisher regardless of the subscription channel.
Amounts unduly collected, in particular in the event of a billing error, double payment, or payment made after a valid cancellation has been taken into account.
Any request relating to a subscription purchased on the trainetic.io website may be sent to hello@trainetic.io.
Refund requests relating to a subscription purchased through an in-app purchase are handled by the relevant Application Store (Apple or Google) and are processed according to its own procedures, subject to the case referred to in the second paragraph above.
This clause does not affect the rights you hold, as a consumer, under the legal guarantee of conformity for digital content and services (articles L224-25-1 et seq. of the French Consumer Code).
The refund of a Gift Card is governed by article 18 (withdrawal) and, in the event of an undue payment (e.g., double payment), by the rules set out in this article. A Gift Card that has not been activated before its expiry date is not refunded. Free Months from referrals, being free of charge, are not subject to any refund.
The refund of a Race Prep is governed by article 18 (withdrawal), by article 16 quinquies.4 (Race Prep that could not be linked to any Account), and, in the event of an undue payment, by the rules set out in this article. The cancellation of the race by its organizer does not entitle you to a refund (article 16 quinquies.7). Except in these cases, and without prejudice to the legal guarantee of conformity for digital content and services, a Race Prep is not refunded.
Regardless of the cancellation of your subscription (article 19), you may at any time delete your Account and all associated data from the "Account" section of the Service. This deletion results in the erasure of your data in accordance with the Privacy Policy, subject to the provisions of article 19.5.
The Publisher may suspend or delete your Account in the event of a breach of these Terms of Use, after having informed you when possible.
Account deletion terminates, without refund or transfer to another Account, any ongoing or reserved Free Months, the period of an activated or pending Gift Card, and your Friend Code; Referred Friends who are already registered retain their own Free Month. The suspension or deletion of an Account for breach may be accompanied by the cancellation provided for in article 16 ter.7.
Trainetic may modify these Terms of Use. The applicable version is the one in effect on the date you use the Service. In the event of a substantial modification, you will be informed and your acceptance may be requested again. If you are subscribed, any modification affecting the essential characteristics or the price of Trainetic Premium will be notified to you on a durable medium, prior to its entry into force and within a timeframe allowing you to cancel before the relevant renewal (articles 14 and 15); if you refuse the modification, you may cancel your subscription under the conditions of article 19. The date of the last update is displayed at the top of the document.
The referral program may furthermore be modified or discontinued under the conditions of article 16 ter.9.
These provisions of this article apply exclusively if you download or use the iOS Application, in addition to the preceding articles. They do not apply to accessing the Service from a web browser or to the Android Application. In case of contradiction, they prevail for this access method only.
23.1 — Acknowledgment. These Terms of Use are entered into between you and the Publisher only, and not with Apple. The Publisher, and not Apple, is solely responsible for the iOS Application and its content.
23.2 — Scope of the License. The Publisher grants you a personal, non-exclusive, and non-transferable license to use the iOS Application on any Apple-branded device that you own or control, within the limits of the Usage Rules set forth in the Apple Media Services Terms and Conditions. The iOS Application may, however, be accessed and used by other accounts associated with the purchaser under family sharing or volume purchase, as provided by Apple.
23.3 — Maintenance and Support. The Publisher is solely responsible for providing maintenance and support related to the iOS Application. Apple has no obligation to provide any maintenance or support services.
23.4 — Warranty. The Publisher is solely responsible for any warranties, express or implied, related to the iOS Application. In the event of non-compliance of the iOS Application with any applicable warranty, you may notify Apple, who may refund the purchase price, if any, paid by you; to the extent permitted by law, Apple will have no other warranty obligation. These provisions do not affect the statutory warranties to which you are entitled as a consumer with respect to the Publisher (article 13).
23.5 — Product-Related Claims. The Publisher, and not Apple, is responsible for addressing any claims by you or any third party relating to the iOS Application or your possession and use of it, including, but not limited to, product liability claims, claims that the iOS Application fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection laws.
23.6 — Intellectual Property. In the event of any third-party claim that the iOS Application or your use of it infringes that third party’s intellectual property rights, the Publisher, and not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
23.7 — Legal Compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a "terrorist supporting" country, and (ii) you are not listed on any U.S. government list of prohibited or restricted parties.
23.8 — Publisher’s Name, Address, and Contact Information. Any questions, claims, or requests relating to the iOS Application may be directed to: CAMAF.PARTICIPATIONS, Résidence La Molinie, Appt D108, 3 rue des Baccharis, 33138 Lanton, France — hello@trainetic.io.
23.9 — Third-Party Terms. You agree to comply with applicable third-party terms when using the iOS Application, including the Apple Media Services Terms and Conditions and the terms of any connected services you choose to associate with your Account.
23.10 — Third-Party Beneficiary. You acknowledge and agree that Apple and its subsidiaries are third-party beneficiaries of these Terms of Use with respect to your use of the iOS Application and that Apple will have the right, as a third-party beneficiary, to enforce these Terms of Use against you as a result of your acceptance of these terms.
If you subscribe via the App Store, your Free Month of referral is provided to you in the form of an Apple offer code, which you activate in your Apple account according to Apple’s terms (article 16 ter.5). The Gift Card is neither purchased nor activated in the iOS Application: only on the trainetic.io website (article 16 quater).
These Terms of Use are governed by French law.
In case of any difficulty, you are invited to first contact the Publisher at hello@trainetic.io to seek an amicable solution.
Failing an amicable resolution, any dispute shall fall under the jurisdiction of the competent French courts.
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